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7 days free replacement
We will replace any manufacturing defects within 7 days of a product is received.

36 months guarantee period
Niwalker warrants our products to be free from defects in workmanship and materials within 36 months from the date of purchase with the proof of purchase. We will not repair or replace any part which is found to be defective under artificially damaged.

Limited lifetime warranty
If problems develop after 36 months of the purchase date, we will charge for parts. The total repair fee will be assessed according to the cost of the replaced materials. If damage to the light is substantial, we will provide a quote for repair to the customer who can then decide whether or not to proceed with the repair. Shipping charges will be paid by the customer.

Please fill up the form above if you wish to return a Niwalker product for service or contact our distributor and dealer for details or directly contact us, We will be happy to serve you. 100% satisfaction guaranteed !